‣ When will my order ship out? ‣
Typically I will ship orders within 1-2 weeks after an order is placed. (Unless purchasing a "pre-order" item.) Please keep in mind that I process all orders on my own and will ship accordingly to my work/convention schedule.
I appreciate your patience!
‣ Do you ship internationally? ‣
I appreciate your patience!
‣ Do you ship internationally? ‣
Yes! I am able to ship to most countries, however there are some that are under restrictions according to United States Postal Service (USPS) website that I currently will not be shipping to :
Please double check here to see if your country will be able to receive shipments.
‣ What are the shipping options? ‣
All items are shipped through United States Postal Service (USPS).
*Shipping cost may increase due to amount and weight of items.
U.S.A. | (Approx. delivery 3-7 Days after processing)
- Stamped Untracked (Stickers/Prints/Flat Items ONLY) - Starting at $1.50
*Shipping cost may increase due to amount and weight of items.
U.S.A. | (Approx. delivery 3-7 Days after processing)
- Stamped Untracked (Stickers/Prints/Flat Items ONLY) - Starting at $1.50
- Standard Tracking First Class Mail (All items) - Starting at $6.00
International | (Approx. delivery 7-26 Days after processing)
- Stamped Untracked (Stickers/Prints/Flat Items ONLY) - Starting at $3.00
- Standard Tracking First Class Mail (All items) - Starting at $17.00
If you choose a shipping options that is not applicable with your order (ex. Choosing "Stamped Untracked" although your order includes items that are not flat) Then I will email you and request an additional payment for shipping or a refund.
If you choose a shipping options that is not applicable with your order (ex. Choosing "Stamped Untracked" although your order includes items that are not flat) Then I will email you and request an additional payment for shipping or a refund.
‣ How long do pre-order items take until they ship out? ‣
Currently I do not have any items on pre-order, but items will take typically 1-2 months or more depending on the item. You will be notified via email when your order is shipped.
*If you purchase any item on pre-order, your entire order will be held.
‣ When will you restock "sold out" items? ‣
It depends. Some items may be discontinued permanently while others may have adjusted features. If you would like to request a restock, please contact me.
‣ What is your return policy? ‣
All items are final sale. If there is an issue with your order though please contact me and I can try and work with you!
‣ What should I do if I have a problem with my order, want to change shipping, or have a question? ‣
Please use the "contact" feature here, or email me directly at sakkumicosplay/@/gmail.com (with your order number if applicable) and I will reach out to you as soon as I am able.